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2022 | OriginalPaper | Buchkapitel

Digital Technologies for Planning Marketing Tools for Managing Customer Loyalty

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Abstract

The systematization of various types of marketing loyalty of consumers is carried out. This allows you to plan marketing tools that contribute to the management of complex customer loyalty of organizations. The use of marketing tools to manage the loyalty of the customer base allows you to turn casual and one-time customers into permanent adherents-consumers to the brand and to the company as a whole. Particularly attentive to loyalty management should be those companies that provide various types of services in the market that are difficult to standardize. The introduction of digital technologies for loyalty programs in enterprises is a really profitable, justified and justified step that contributes to increasing and stabilizing the company's own profit.

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Metadaten
Titel
Digital Technologies for Planning Marketing Tools for Managing Customer Loyalty
verfasst von
O. V. Yudakova
Copyright-Jahr
2022
DOI
https://doi.org/10.1007/978-3-030-83175-2_63

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